Refund policy
Last updated: September 27, 2026
Our products are printed especially for each order. Please review the size guide, color, delivery address, and order details carefully before purchasing.
Damaged, defective, or incorrect items
If your item arrives damaged, has a manufacturing or printing error, or is different from what you ordered, contact us within 30 days of delivery. Email hello@90srewind.club or use our contact page and include:
- Your order number
- A description of the issue
- Clear photos or video showing the full item and the problem
- A photo of the size label when the wrong item or size was received
If multiple items with the same design are affected, we may ask for one photo or video showing all affected items together. Once the claim is approved, we will offer an appropriate free replacement or refund. Covered defective items usually do not need to be returned.
Size, color, and change-of-mind requests
Because each product is made to order, we generally cannot accept returns or exchanges when the correct item was delivered but the customer selected the wrong size or color, or changed their mind. Please use the size guide on the product page before ordering.
This rule does not limit any mandatory consumer right that applies in your country. Where applicable law gives you a cooling-off or withdrawal right for an eligible online purchase, contact us within the legally required period. For eligible EU and UK purchases, this is generally 14 days from delivery, followed by the applicable return period. Unless the item is defective or applicable law requires otherwise, the customer is responsible for return shipping. Contact us before sending anything so we can provide instructions; do not return products to the address on the shipping label or directly to the manufacturer.
Order changes and cancellations
Contact us as soon as possible if you need to change or cancel an order. We may be able to help before production begins, but changes and cancellations cannot be guaranteed once the order has entered production.
Incorrect address and unsuccessful delivery
Customers are responsible for providing a complete and accurate address. If delivery fails because of an incorrect or incomplete address, a replacement may require an additional charge and any available refund may be partial.
Refunds
Approved refunds are issued to the original payment method. Processing time after approval depends on your bank or payment provider. Original expedited shipping charges, customs duties, taxes paid directly to authorities, and return postage are not refundable unless required by law or the claim concerns a defective or incorrect item.
Contact
Email hello@90srewind.club or use our contact page. Please contact us before returning any product.